Understanding Returns Policy for Fulfilled by Third-Party Sellers on Amazon.sg

When shopping on Amazon Singapore, customers often wonder about the returns policy for items sold and fulfilled by third-party sellers. To clarify, it's essential to check the return policy set by each seller, as their policies may vary. However, third-party sellers are expected to offer returns on an equivalent basis.

In most cases, original shipping charges will not be refunded if you choose to return an item due to a customer error or change of mind. This is unless the item is damaged, defective, or there was an Amazon error. In such instances, you can expect a full refund, including a refund of original shipping charges.

If you need to return an item, you may be presented with options for either a refund or replacement when initiating the return process on Amazon.sg. The platform allows returns within 15 days from the date of delivery for any reason, making it easy to exchange or receive a refund if needed.

One important note is that replacements are only available for items sold and fulfilled by Amazon SG itself, as per the About Replacements and Amazon.sg Refunds Policy. When returning an item, be sure to check the policy specific to the seller you purchased from to understand their return procedures.

In summary, while returns policies may vary between third-party sellers on Amazon.sg, it's crucial to check each seller's policy before making a purchase. By doing so, you can ensure a smooth and hassle-free return process if needed.

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